Ship Agency

ECS offers first-rate ships agency services in ALL ports and cruise destinations in Scandinavia. We aim to offer the best agency service in Scandinavia and our vision is to be amongst the top five worldwide.

Our services include, but are not limited to:

Ships Clearance
Immigrations, Customs, Health Authorities and Visas.
Pilot Planning
Simulation and testing to estimate correct costs for your cruises.
Water Clerks Service
Around-the-Clock Operations Centre in Bergen
Personalised service and knowledge from our experienced staff.
Quality Assurance
Communication with ships by phone, fax, email and telex
Operations Centre in Bergen is in daily contact with the ships, all arrangements/requests are quality assured and confirmed to ships in writing.
Complete List of Calls Upon Norwegian Ports
European Cruise Service compile the only complete list of cruise calls upon Norwegian ports. This list is available to our clients as a tool for planning and is also a valued tool for pilots, customs officers etc.


Other Services:
Telephone lines. Shore to ship or mobile/cell phones
Local weather reports are transmitted to the ships on a daily basis.
Newspaper service in all major ports. Main US/European newspapers available.
Port reservation.
Bunkering and fresh water.
Garbage removal.
Turnaround operations.
Ship chandler.
Transfers and accomodation for crew/pax
Crew repatriation.
Mail service.
Security arrangements.
Medical and dental consultations for crew/pax.
Hospitalised crew/pax are followed up until discharge.
Crew tours and sports arrangements.
Port information and currency exchange service.
Svalbard/Spitzbergen Service
Ice Pilots and Bear Rangers.
Ice charts and weather updates.
Representation in Logyearbyen throughout the season.